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Available Positions



Director of Operations

Faculty Student Association at Stony Brook University


Position Description:

The Director of Operations is the leader of unit operations for the Faculty Student Association (FSA), overseeing West Campus Dining Services, Campus Stores, Vending, Laundry, Amazon, FedEx and other operations. This position is responsible for creation and execution of operating strategy, execution of marketing and communication initiatives, contract and unit management, budgeting and financial results, team development and supervision, compliance with all relevant policy, and guest satisfaction.  This role reports directly to the FSA Executive Director and contributes to FSA strategic planning and goal setting.


About Stony Brook:

Stony Brook University, home to many highly ranked graduate research programs, is located 60 miles from New York City on Long Island’s scenic North Shore. Our 1,100-acre campus is home to 24,000 undergraduate, graduate, and doctoral students and more than 13,500 faculty and staff. SBU is a comprehensive research-intensive university and a member of the prestigious Association of American Universities (AAU), which includes 34 public universities among its 62 members. SBU consists of 12 schools and colleges and a teaching hospital that provides state-of-the-art healthcare in the Long Island region. SBU also manages and performs joint research with Brookhaven National Laboratory, the only Department of Energy Laboratory in the Northeast, and shares doctoral programs with Cold Spring Harbor Laboratory, a world-renowned molecular biology institute. Home to the Emerson String Quartet, the Jackson Pollock House in East Hampton, New York, the Humanities Institute, and the Southampton Arts Program, and with endeavors that extend to the Turkana Basin Institute in Kenya and the Ranomafana National Park in Madagascar, SBU sustains an international reputation that cuts across the arts, humanities, social sciences, and natural sciences.


About the Faculty Student Association: 

The Faculty Student Association (FSA) at Stony Brook University is a not-for-profit auxiliary services corporation licensed by the State University of New York to provide goods and services that contribute to the quality of campus life in a flexible, efficient and responsive manner to support the mission of the Stony Brook campus. Over the years, the Faculty Student Association has seen tremendous growth as the needs of the University and mission of the Association have developed. Since 1995, FSA has returned over $28 million to Stony Brook University programs, scholarships, and facilities. This support has provided scholarships to students, improved the quality of campus life, and supported campus operations.


Our Vision

FSA will provide services to the Stony Brook community, with priority to the student experience, driven by excellence, aspirational thinking, fiscal prudence, sustainability, and inclusive practices. FSA will improve the Stony Brook experience, while providing support to the university mission, to create positive and memorable experiences for all our constituents.


Our Mission

To achieve its vision, FSA commits itself to:

  • Maintaining and enhancing the quality, diversity, cost, and value of food in the campus dining programs;
  • Maintaining and, where possible, improving fiscally prudent and affordable food plans for students;
  • Ensuring the availability of desired and appropriate merchandise, products, and services for the campus community;
  • Fostering and supporting a community identity that connects all of the campus and community constituencies to Stony Brook University’s mission by supporting academic, athletic, cultural, healthcare, research, and community-based campus events;
  • Maintaining contact with peer and aspirational institutions to keep current on emerging trends relative to FSA’s functions on the campus;
  • Supporting the campus’ core mission of academics, research, scholarship and intellectual creativity, inclusivity, and sustainability

Position Responsibilities:

  • Oversight of all aspects of Residential and Retail Dining programs on the West Campus plus Catering, Concessions, and Special Events. Responsible for Meal Plan Office plus development and implementation of Dining Strategy. Team lead for Dining Services Contract Management and Supervision of Operations Team.
  • Development of memorable campus experience through management of vendor relationship and contracted services (Vending, Campus Store, Laundry, FedEx, Health Insurance, Amazon, and others). Achievement of contract expectations, KPI’s, and liaison with vendor partners.
  • Develop Campus Store in conjunction with University vision and messaging. Work closely with Campus Marketing and Athletics to represent campus vision at store.  Implement and improve Course Material Selection and improve student experience.
  • Develop, implement, and improve measurable metrics to record guest satisfaction and implement operational improvements.
  • Responsible for completion of Capital Improvement Projects within expected budget and timeline.
  • Set financial targets and create operating budget for all operating areas. Measure and report KPI’s and implement a regular operational rhythm to business functions. Responsible for financial performance of each operating unit.
  • Support FSA initiatives and meet regularly with other senior leaders. Adhere to FSA standards and expectations and provide staff training on new programs.
  • Ensure vendors and FSA staff are promoting a safe working and guest environment by maintaining facilities and enforcing safety programs.
  • Execution of marketing strategy and critical path project management for all West Campus FSA operations.
  • Provide leadership to Operations, Dining, and Meal Plan Office staff. Comply with and promote all relevant Human Resource policy and instill a civil, inclusive workplace climate that is conducive to high employee morale, productivity and effectiveness. Guide employee discipline and oversee enforcement of policy.
  • Perform Staff Annual Performance Reviews and provide staff the resources and the room to execute their responsibilities, while providing direction and counsel. Ensure staff have the tools, resources, and developmental opportunities needed to achieve their career aspirations. Empower the Operations Team while instilling a culture of accountability.
  • Researching and implementing new directives for business growth, new business development.
  • Other duties to be assigned by FSA Executive Director or FSA Board as necessary.

 Expected Qualifications:

  • Bachelor’s Degree in a relevant field and Five (5) years of operational leadership in University Auxiliary Services, large service or entertainment venue, large dining or hospitality services, or similar environment with progressive growth in managerial responsibility. Candidates with a minimum of 10 years relevant experience will be considered in lieu of Bachelor’s Degree.
  • Direct financial accountability and experience managing complex operations.
  • Supervisory experience with oversight of multiple operating units and responsibility to create and enforce policy.
  • Significant marketing experience with examples of creation and execution of marketing strategy.
  •  Leadership experience in Food Service and Hospitality environments.
  • Portfolio of projects accomplished for presentation to search committee.
  •  Comprehensive Budgeting experience combined with general knowledge of GAAP.

Preferred Qualifications:

  • MBA or similar degree.
  • Over 10 years of operational leadership in University Auxiliary Services, large service or entertainment venue, large dining or hospitality services, or similar environment with progressive growth in managerial responsibility.
  • Leadership experience on University Campus.
  • Contract Management experience.

To apply, please send cover letter and resume to



SUNY Plattsburgh

Executive Director of College Auxiliary Services 



About Our College: Situated in one of the world’s most beautiful regions – SUNY Plattsburgh’s main campus is on Lake Champlain between the Adirondack Mountains of New York and Green Mountains of Vermont. SUNY Plattsburgh is a vibrant, public, comprehensive college, and member of the State University of New York’s (SUNY) comprehensive system of higher education committed to student-centered academic excellence. While the college enrolls more than 5,500 students in 70+ baccalaureate, certificate, and master’s programs, an average class size of 22 students allows the individual attention necessary to ensure that its graduates are educated to succeed in an increasingly complex, multicultural and interdependent world.

About The Position: College Auxiliary Services (CAS), a private not-for-profit corporation on the campus of SUNY Plattsburgh, has an opening for an Executive Director. This position, independent from the State of New York and the State University of New York, reports directly to the CAS Board of Directors.  The Executive Director is responsible for the supervision of all CAS contracted and self-managed operations; campus dining services, College Store, Campus Express, exclusivity agreement, food & beverage vending, cable television services, laundry services, campus card system, conferencing and event management, Student Association shuttle, break busing, Valcour Educational Conference Center and Twin Valleys Outdoor Recreation Center.  The Executive Director provides direct supervision of the CAS Controller, Director of Conferences and Event Management, Director of Marketing and Properties, Campus Dietitian; and shared supervision for Administrative Assistant.  The Executive Director oversees a budget of $13.7 million and a staff of nine full-time equivalents.


College Auxiliary Services Corporation is an equal opportunity employer.

To learn more about this position and to apply, please visit




SUNY Alfred

Assistant Director of Retail Dining Services

Application Deadline: 11/15/19

Organization: Auxiliary Campus Services & Enterprise (ACES)

Location: Alfred, NY


Send Resume to:

Organization Details

ACES is seeking a qualified food service professional to lead the retail campus dining programs. The Assistant Director of Retail Dining will model front of the house leadership by providing coaching, soliciting feedback and developmental opportunities and building effective teams and identifying ways to drive results. This position reports to the Director of Dining

Auxiliary Campus Enterprises and Services (ACES) provides high quality support services for the SUNY Alfred campus. 

Our aim is to help the campus community by taking care of the students’ needs so that they can concentrate on their studies with as little distraction as possible. ACES is committed to furthering the mission of Alfred State in all facets of its business and seeks individuals who will contribute to the corporation in ways that help the company achieve its set goals regarding people and customer service.


1. Ensure compliance with all budgetary, sanitation, safety requirements and franchise standards.
2. Assisting when needed, preparing inventory, cash sheets, payroll, and transmittals and operating guides, ensuring unit managers are timely handing in paperwork
3. Directs and collaborates with the dining management team on service methods, menus, pricing, services, equipment, technology implementation, and facility usage.
4. Analyze financial and statistical data and use it to make operational decisions.
5. Develop an ongoing training program with the Director of Human Resources and the Director of Dining for management staff, hourly employees, student employees and student managers.
6. Review and advise unit managers on development of employee schedules.
7. Proficient in Microsoft Office Suite programs and retail software such as Point of Sale Systems
8. Reviews and enforces employee compliance with proper operational procedures and policies, safety and sanitation policies, union contract and/or employee handbook.
9. Assist the Director of Dining with other responsibilities on an as needed basis.


The ideal candidate will hold a Bachelor Degree in hospitality, culinary arts, business or related field or equivalent experience in a management food service role.

Applicants must have a high level of energy and a record of accomplishment. Strong interpersonal, oral and written communication skills are required. Applicants need to demonstrate problem solving ability and a strong commitment to customer service in a diverse community.


SUNY Cortland

Department: HR

Title: HR Manager

Schedule: Mon – Fri 8 – 5

 Salary: 75,000 – 90,000

Hours: 40

Minimum Requirements:


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Bachelor’s degree (B.A.) from four-year college or university; a minimum of five years related experience and/or training; or equivalent combination of education and experience.

Certificates, Licenses, Registrations

PHR or SPHR certification preferred.


Language Skills

Ability to read, analyze, and interpret the most complex documents. Ability to respond effectively to the most sensitive inquiries or complaints. Ability to write speeches and articles using original or innovative techniques or style. Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups, and/or boards of directors.

Mathematical Skills

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability

Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems. Ability to deal with nonverbal symbolism (formulas, scientific equations, graphs, etc.,) in its most difficult phases. Ability to deal with a variety of abstract and concrete variables.

Essential Function of the Job

  • Analyzes wage and salary reports and data to determine competitive compensation plan.
  • Writes directives advising department managers of Company policy regarding equal employment opportunities, compensation, and employee benefits.
  • Consults legal counsel to ensure that policies comply with federal and state law.
  • Develops and maintains a human resources system that meets top management information needs.
  • Oversees the analysis, maintenance, and communication of records required by law or local governing bodies, or other departments in the organization.
  • Identifies legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures, and reporting are in compliance. Studies legislation, arbitration decisions, and collective bargaining contracts to assess industry trends.
  • Writes and delivers presentations to corporate officers or government officials regarding human resources policies and practices.
  • Oversees performance reviews, terminations, and employee statistics for government reporting.
  • Coordinates management training in interviewing, hiring, terminations, promotions, performance review, safety, and sexual harassment.
  • Advises management in appropriate resolution of employee relations issues.
  • Responds to inquiries regarding policies, procedures, and programs.
  • Administers performance review program to ensure effectiveness, compliance, and equity within the organization. Administers salary administration program to ensure compliance and equity within organization.
  • Investigates accidents and prepares reports for insurance carrier.
  • Prepares a budget of human resources operations.
  • Prepares employee separation notices and related documentation, and conducts exit interviews.
  • Prepares reports and recommends procedures to reduce absenteeism and turnover.
  • Represents the organization at personnel-related hearings and investigations.
  • Contracts with outside suppliers to provide employee services, such as temporary employees, search firms, or relocation services.

Supervisory Responsibilities

  • Oversees the implementation of HR resources programs through HR staff. Identifies opportunities for improvement and resolves the problem
  • Directly oversees



  • Knowledge in Kronos


  • Keeps records of benefits plan participation such as insurance and pension plan
  • Administers benefits programs such as life, health, and dental insurance, pension plans, vacation, sick leave, leave of absence, and employee assistance.


  • Recruits, interviews, tests, and selects employees to fill vacant positions.
  • Plans and conducts new employee orientation to foster positive attitude toward Company goals.
  • Personnel transactions such as hires, promotions, transfers


Develops policy and directs and coordinates human resources activities, such as employment, compensation, labor relations, benefits, training, and employee services by performing the following duties.

Physical Requirements

ASC is an Equal Opportunity Employer

Executive Director – North Country Community College Association

Saranac Lake, NY
Admin – Residence Life and Housing
Application Due:
Open Until Filled
North Country Community College Association, Inc.
Saranac Lake, New York


Title: Executive Director
Department: NCCC Association, Inc.
Supervisor: NCCCA, Inc. Board of Directors; dotted line to Vice President of Administration
Direct Reports: Associate Director of Residence Life & Housing; Bookkeeper/Controller; Textbook Manager; College Store Staff
Salary Grade: Commensurate with experience

Scope of Responsibility: Full time 12 month position; chief administrative officer of the North Country Community College Association, Inc. responsible for College Bookstores (Saranac Lake Campus & Malone Campus), food service operations, residence hall management (Saranac Lake Campus), and contracted/out sourcing services on all three campuses, including vending services.

Essential Functions:

  • Provide collaborative leadership of NCCCA, Inc long range planning
  • Responsible for reporting at monthly Board of Director meetings, including timely dissemination of Board packets
  • Oversee general ledger, journal entries, accounts payable, accounts receivable, payroll operations, departmental budgets, annual audit and monthly financial statements
  • Recruit, hire and supervise Associate Director of Residence Life & Housing; Bookkeeper/Controller; Textbook Manager; College Store Staff
  • Secure, administer, and execute all contracts for third-party contracted services (eg. campus vending, dining services/meal plans, etc.)
  • Responsible for all Residence Hall operations including marketing, budget development; fiscal oversight, summer conferencing, contracted service agreements, and emergency availability as needed.
  • Oversee contract with college (renew every three years)
  • Recommend and implement capital equipment/investment programs, investment portfolio
  • Recommend and oversee all personnel policies, employee evaluations, and staff trainings
  • Oversee NCCCA, Inc. employee benefits and retirement programs
  • Recommend and implement all operating policies
  • Reports to the board of directors with annual evaluations performed by the Board of Directors executive team; day-to-day supervision from vice president of administration and or designee

Other Duties:

  • Performs other duties as assigned by the Board of Directors
  • Membership and participation in college auxiliary and college athletic and other appropriate professional affiliations
  • Compliance with all federal and state laws, with particular attention to tax exemption, not-for-profit
  • A flexible work schedule for occasional evenings and weekends

Qualifications: Required:

  • Bachelor’s Degree required
  • Five years of administrative/supervisory experience
  • Ability to lead diverse groups of individuals and work in a dynamic environment
  • Strong interpersonal, computer, communication and analytical skills

Prior administrative experience in higher education or not-for-profit organizations

Submit cover letter and resume to Board of Directors President, Kim Irland at

Applications will be reviewed on a rolling basis.
Anticipated start date: October 2019


Postal Address:
Kim Irland
Student Life
North Country Community College
PO Box 89
Saranac Lake, NY 12983
Email Address:
North Country Community College is committed to fostering, cultivating and preserving a culture of diversity and inclusion. We embrace and encourage our employees’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique.


Posted 05/08/19

SUNY GENESEO: CAS Executive Director

About Campus Auxiliary Services at SUNY Geneseo:

Campus Auxiliary Services, known simply as CAS, is a not-for-profit company dedicated to serving the SUNY Geneseo campus. SUNY Geneseo is a premier public liberal arts college, consistently ranked high in US News & World Report and Kiplinger’s for being a “best value” and offering outstanding educational value. We are passionate about Geneseo – the community, the college, and the individuals that make up the campus. We provide several nonacademic services to SUNY Geneseo. While most known for our self-operated restaurant & café program, we also provide catering, laundry, cable, vending, bookstore, ID, refuse & recycling and fiscal agent services. On-Campus Restaurants and Café’s is our largest division. Together, our service and in-house support team consisting of Human Resources, Finance & Accounting, Facilities, Marketing, Supply Chain and IT take care of the members of the campus community so that they can focus on why they’re here – academics. CAS has operations in 6 locations on campus which include retail, pay-one-price and national brand (Starbucks) concepts. During the academic year, operations run almost 24/7.

We will have a positive effect on the lives of all who engage our community; students, faculty, staff, guests, and friends of the College.

We value people.
We pursue excellence
We embrace diversity
We lead with integrity and accountability and
We grow through innovation

Job Description:
The Executive Director provides leadership and vision for the auxiliary services corporation and its subsidiary. As CEO of the Corporation, the Executive Director has primary responsibilities for all operations and activities and oversees the day-to-day management of these functions. The Executive Director reports to the Campus Auxiliary Services – Geneseo Board of Directors with a dotted line relationship to the Vice President for Finance & Administration at the SUNY College at Geneseo.

The position duties include:

  • Provide long-range strategic planning for financial, operational, marketing and facility development for the corporation and its subsidiary, the Big Tree Inn also known as CAS Properties, LLC
  • Facilitate and coordinate the development of corporate mission and goals, assuring that they meet and are consistent with SUNY Geneseo goals and mission and evaluate the accomplishments of the corporation relative to those missions and goals
  • Works to build campus relationships and experiences that help cultivate a nurturing and transformational learning environment
  • Maintain financial stability and all other requirements outlined in SUNY Guidelines
  • Provide support and leadership on opportunities to enhance sustainability practices for CAS and the College
  • Develop, facilitate, enforce and monitor operating policies and procedures for the corporation and subsidiary, as well as the annual and long-range corporate budgets, consistent with the mission, goals and objectives of CAS
  • Review the financial and operational performance of CAS and develop options to meet budget projections
  • Provide financial and other reports as required to the Board of Directors and the College liaison
  • Review the financial and operational performance of the Big Tree Inn and develop options to meet budget projections
  • Understand and attempt to meet issues of the diverse campus constituencies as they relate to CAS services
  • Manage relationships with outside corporate support entities to include; legal counsel, auditors, banking and insurance agencies
  • Work to maintain an atmosphere of positive public relations with CAS employees, the Board of Directors, the campus and Village communities
  • Leads the labor negotiation process for union contract with CSEA
  • Represent the auxiliary services corporation to SUNY and state-wide agencies as requested


  • Bachelor’s degree required; Master’s degree preferred
  • Minimum of 8 years of business experience with increasing levels of responsibility; Experience in higher education or nonprofit corporation preferred
  • Demonstrated effective management in an organization of comparable size and complexity – 600 team members, $19 million in revenue, $6 million plus in investments and $6 million plus in retirement assets
  • Excellent analytical, communication, writing, interpersonal, public relations, project management, public speaking and presentation skills
  • Evidence of strategic planning and tactical skills
  • Demonstrated leadership and administrative skills
  • Demonstrated fiscal and business management skills to include; budgeting, cash flow, balance sheet and P&L
  • Strong work ethic and experience in fiscal planning, marketing, retail, customer service and team building
  • The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds
  • The ability to react as needed in a timely fashion to circumstances on campus needing immediate attention

SALARY: Negotiable, based on experience and education





SUNY GENESEO: CAS Information Technology Manager

Title: Information Technology Manager

Employment Type: Full-Time

Compensation: $60,000 – $80,000

Company: Campus Auxiliary Services at SUNY Geneseo

Location: Geneseo, New York

To Apply:  e-mail resume and cover letter to

Position Summary:

Analyzes problems, provides program specifications, and develops or modifies programs. Leads IT support team. Reports to Director of Accounting & Finance


  • Under general guidance and with latitude for independent judgment and initiative:
  • Designs, evaluates, installs, tests and maintains programming languages or application packages relative to software and equipment. Confers with technical personnel in systems analysis and applications planning to assess needs and recommends modifications and/or additions to existing programs and equipment.
  • Consults with user departments to assess data preparation and management needs, program installation, setup and testing; package selection and use of systems, software and equipment. Offers solutions and suggestions to provide optimum efficiency and cost effectiveness.
  • Provides consultation support on installed system support and related programs; instructs large groups on such systems.
  • Designs and verifies complex program logic by preparing test data and trial runs. Codes program instructions and revises and/or refines programs (if necessary or in conjunction with external software support). Documents procedures used.
  • Modifies existing programs relative to system requirements or equipment configurations and recommends necessary action. Determines and reconciles the causes of computer or program malfunctions.
  • May coordinate the work of project teams providing technical direction and guidance.
  • Keeps abreast of trends as they relate to the computer field by self-study, attending job related seminars, courses or conferences which enhance personal development and strengthen the user service function.
  • Performs other related duties, including presentation of seminars, courses and instruction on computer services as required.


Bachelor’s degree in related discipline preferred such as Computer Science, Business, Mathematics, Statistics, Science or Engineering; and 3-4 years of related experience, preferably 1-2 years in a supervisory capacity; or an equivalent combination of education and experience.

Skills Required:

  • Strong business insight, critical thinking, and technical abilities
  • Possess strong problem solving skills
  • Capable of quickly learning new technologies and procedures, as well as being willing to train others in procedures mastered as part of implementations
  • Excellent communication and presentation skills, both verbal and written, along with the ability to influence and demonstrate confidence in communications with senior level management
  • Possess strong leadership, managerial and interpersonal skills
  • Cross Functional Team player possessing a strong work ethic
  • Flexibility in adjusting and re-prioritizing in order to meet changing needs in a fast-paced work environment

About Campus Auxiliary Services at SUNY Geneseo:

Campus Auxiliary Services, known simply as CAS, is a not-for-profit company dedicated to serving the SUNY Geneseo campus. SUNY Geneseo is a premier public liberal arts college, consistently ranked high in US News & World Report and Kiplinger’s for being a “best value” and offering outstanding educational value. We are passionate about Geneseo – the community, the college, and the individuals that make up the campus. We provide several nonacademic services to SUNY Geneseo. While most known for our self-operated restaurant & café program, we also provide catering, laundry, cable, vending, bookstore, ID, refuse & recycling and fiscal agent services. On-Campus Restaurants and Café’s is our largest division. Together, our service and in-house support team consisting of HR, Finance & Accounting, Facilities, Marketing, Supply Chain and IT team take care of the members of the campus community so that they can focus on why they’re here – academics. Although CAS works directly with SUNY Geneseo, this is not a state position.



We will have a positive effect on the lives of all who engage our community; students, faculty, staff, guests, and friends of the College.



We value people.

We pursue excellence

We embrace diversity

We lead with integrity and accountability and

We grow through innovation


For additional information contact

Dwayne Claud, HR Specialist/Talent Development Coordinator at