Jobs

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Available Positions



Posted 04/25/18

SUNY Delhi: CADI Executive Director

About SUNY Delhi:
The College Association at Delhi established in 1956 as a 501(c) 3 and governed by a Board of Directors made up of faculty, staff, students, community members and administration. The College Association provides auxiliary services for the SUNY Delhi campus community, including dining, ID cards, payroll, vending, and printing services. The organization also owns real estate, operates a restaurant at The College Golf Course, and contracts with Barnes and Noble to manage the campus bookstore. The College Association supports student scholarships, academic programs and services, staff development, major campus events such as Orientation, Community Service Day, Family Day, Commencement, major student weekends, and other campus priorities. The Auxiliary also provides financial support on behalf of the college to a number of campus non-profit partners in the community. The organization employs nearly 300 full- and part-time staff that includes approximately 20 managers, 85 union members and 185 student employees.
Every day, our employees work together fulfilling our Mission and Values:
MISSION STATEMENT: “The College Association at Delhi, Inc. is dedicated to supporting the success of SUNY Delhi, and each and every student, through all of its endeavors and programs. The Association and all of its employees are dedicated to the core mission of providing the highest quality dining and catering services, for the best value, in a warm and welcoming atmosphere for all of its customers.”
VALUES: The Association and all of its employees aspire to model practices which reflect the organizational values of superb customer service, teamwork, sustainability, honesty, integrity, employee development and service to the campus and local community.
CADI is nestled in the foothills of the Catskill Mountains and is one of the largest employers in the area. Join a winning team!

Job Description: The College Association at Delhi, Inc. (CADI) is accepting applicants for the position of Executive Director. This is a 12-month salaried position and reports to the President of the Board.

The position duties include:

  • Serves as the Chief Operating Officer of the Corporation reporting to the President of the Board of Directors
  • Supervision, support and development of the Corporation’s management and administrative Staff
  • Provides reports for the Board of Directors and SUNY Delhi
  • Provide strategic planning and vision for financial, operational, marketing and facility development
  • Serve on SUNY Delhi committees and task forces, as requested
  • Ensure that the Corporation is compliant with applicable by-laws, policies, guidelines, regulations, statutes and laws
  • Work to maintain an atmosphere of positive relations with students, faculty and staff, Board of Directors and the Delhi community
  • Alignment of Corporation goals to support the mission of the College
  • Ensures the completion of an annual operating budget
  • Oversight of corporate risk management program and corporate contracts/agreements
  • Provide assessment to enhance services and operations of the corporation

Requirements/Qualifications:

  • Bachelor’s degree required; Master’s degree or MBA preferred
  • Minimum of 8 years of business experience with increasing levels of responsibility; Experience in higher education preferred
  • Strong work ethic and experience in fiscal planning, marketing, retail, customer service and team building
  • The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds
  • Excellent analytical, communication, writing, interpersonal, public relations, project management, public speaking and presentation skills
  • Proficient in Microsoft office programs

Additional Information:
Salary Range: $100,000-105,000
Employment is contingent upon the successful completion of a background check.

Application Instructions:
Please attach a cover letter, resume and three (3) professional references. For full consideration, please apply by May 25, 2018. Apply Here.



Posted 04/19/18

UNIVERSITY AT BUFFALO: CDS Assistant Manager

Description: Our primary purpose is to offer a variety of high quality, high value, and innovative dining options designed to fit the varied lifestyles and nutritional needs of the University community. Serving foods from local growers, striving to achieve sustainability, and expanding the availability of dining choices are ways that we enrich the dining experience. We challenge our experienced and knowledgeable employees daily to provide exemplary customer service.
Campus Dining & Shops (CDS) is a multi-unit company employing over 1300 people. In addition to providing the University’s dining services, CDS also serves the UB community through management of the UB Card Office, Campus Catering, Retail and Convenience Stores, and Vending. In our day-to-day operations we rely on inherent core values: quality items, value prices, environmentally friendly settings, ethical treatment of all, and conducting all phases of our business with integrity. Campus Dining & Shops operates one of the largest and most all-inclusive self-operated food service programs in the Northeast. Our dining program provides students, faculty, and staff with an array of dining options, ranging from self- serve buffet style programs in our residential dining centers to retail dining and the finest in catering. With over 35 locations, there is always delicious food nearby at UB. From popular national brands like Tim Hortons, Moe’s Southwest Grill and Jamba Juice, to our very own Hubie’s serving great wings, Campus Dining & Shops has something for everyone.

Position Summary: Provides support and assistance to the unit manager in the areas of scheduling, time and attendance tracking, along with the supervision, coaching, and training of the unit employees, which consist of students, unions, and student managers.

Staff Supervision:

  • Participates in subordinate coaching, counseling, disciplinary procedures, and cross training of employees
  • Participates in interviews, hiring, training, scheduling and providing daily supervision to student, union, student manager, temporary and casual employees
  • Participates in subordinate performance evaluations and completion of all new hire orientations and training manuals
  • Participates or conducts in student, student manager and union meetings on a scheduled bases
  • Oversees or participates in supervision of student managers and the student manager training program
  • Conducts or delegates daily pre-service
  • Communicates all cleaning projects to staff
  • Conducts line checks and manual station inspections

Service Management:

  • Conducts line checks and manual station inspections
  • Actively solicits customer input by participating in table visits and meeting the managers
  • Interacts with customers, adheres to and executes all customer service programs, and handles and provides resolution to customer complaints

Administrative Management:

  • Maintains schedules in payroll/time and attendance system, creates/maintains schedules in terms of request for days off, substitutions, dropping/filling shifts
  • Oversees student manager program – keeping track of attendance issues for student employees in terms of progressive disciplinary actions
  • Maintains and updates unit checklists for all stations and employees
  • Maintains micros system or operating system for the unit
  • Awareness and basic knowledge of profit and loss summary
  • Follows budgetary guidelines for food and labor costs
  • Preparation of accounts payable, sales and guest count tally sheets, cash reports, payroll and other financial and operational statement as assigned

Production Management:

  • Adherence to food production and purchasing programs
  • Conducts inventory on a weekly basis and impacts plans to reduce waste
  • Education and Training
  • Associate’s degree or higher in food service or related field

Qualifications:

  • Equivalent education/experience will substitute for minimum qualifications
  • 2 years progressively responsible experience managing a similar food service operation
  • Experience in a high volume food service establishment preferred

Physical Demands:

  • Ability to lift/move 50 lbs
  • Good visual acuity for reading reports, computer work, etc
  • Licensure/Certification: none required

    All qualified applicants will receive consideration for employment without regard to an individual’s age, race, creed, color, religion, national origin, sexual orientation, military status, sex, disability, predisposing genetic characteristics, familial status, or domestic violence victim status.

    APPLY ONLINE: HERE



    Posted 04/19/18

    UNIVERSITY AT BUFFALO: CDS Chef Manager

    Description: Our primary purpose is to offer a variety of high quality, high value, and innovative dining options designed to fit the varied lifestyles and nutritional needs of the University community. Serving foods from local growers, striving to achieve sustainability, and expanding the availability of dining choices are ways that we enrich the dining experience. We challenge our experienced and knowledgeable employees daily to provide exemplary customer service.
    Campus Dining & Shops (CDS) is a multi-unit company employing over 1300 people. In addition to providing the University’s dining services, CDS also serves the UB community through management of the UB Card Office, Campus Catering, Retail and Convenience Stores, and Vending. In our day-to-day operations we rely on inherent core values: quality items, value prices, environmentally friendly settings, ethical treatment of all, and conducting all phases of our business with integrity. Campus Dining & Shops operates one of the largest and most all-inclusive self-operated food service programs in the Northeast. Our dining program provides students, faculty, and staff with an array of dining options, ranging from self- serve buffet style programs in our residential dining centers to retail dining and the finest in catering. With over 35 locations, there is always delicious food nearby at UB. From popular national brands like Tim Hortons, Moe’s Southwest Grill and Jamba Juice, to our very own Hubie’s serving great wings, Campus Dining & Shops has something for everyone.

    Position Summary: Responsible for the supervision and oversight of operational and administrative details of customer and culinary service in the dining unit.

    Daily Supervision of Staff:

    • Supervises student employees:
      1. Interviews, hires, trains, schedules and provides daily supervision of student and student manager staff including: coaching, counseling, and performance evaluation
      2. Oversees the hiring and supervision of student employees
      3. Conducts student manager meetings
      4. Oversees student managers in the evaluation of student employees, ensuring the evaluations are completed correctly
    • Supervises full and part-time employees on a daily basis
    • Manages customer service. Interacts daily with customers and responds to customer needs and comments
    • Participates in and makes recommendations for hiring, training, supervising and scheduling staff including: coaching, counseling, performance evaluation, recommends disciplinary actions.

    Administrative Responsibilities:

    • Provides coverage for other units as necessary
    • Maintains and updates student manager daily checklist
    • Maintains daily schedule of shift assignments
    • May perform any of the following responsibilities:
      1. Runs daily revenue reports
      2. Performs cash and credit reconciliation procedures
      3. Makes daily deposits
    • Oversees cash register operations, monies received, daily bank deposits, sales receipts, etc
    • Tracks and maintains inventory, i.e. tracks pars, logs monthly inventory
    • Opens and closes the operation
    • Additional duties as required or requested

    Qualifications:

    • Education and Training: High School Diploma or GED, some post-high school education/training/certification in business, management or culinary arts preferred
    • 2 years experience in a restaurant or institutional food service setting
    • Work experience with unionized and student employees preferred
    • Work experience in higher education, and/or retail restaurants

    Physical Demands:

    • Ability to lift/move 40 lbs
    • Good visual acuity for reading reports, computer work, etc
    • Ability to bend, stoop, kneel, crouch and twist
    • Ability to stand and or walk for prolonged periods of time – all day if necessary
    • Ability to move around campus as necessary

    Licensure/Certification: none required

    Skills/Abilities:

    • Demonstrated ability to supervise and direct others
    • Demonstrated ability to communicate effectively with others
    • Ability to work a variety of shifts, times of day, days of the week
    • Evidence of strong focus on customer service
    • Organized, able to multi-task, train employees, give direction/instruction and delegate basic tasks

    Work Environment:

    • Typical Office: temperature changes by season, office equipment hazards, noise
    • Typical Kitchen: exposure to heat, flame, chemicals, knives

    All qualified applicants will receive consideration for employment without regard to an individual’s age, race, creed, color, religion, national origin, sexual orientation, military status, sex, disability, predisposing genetic characteristics, familial status, or domestic violence victim status.

    APPLY ONLINE: HERE



    Posted 04/11/18

    BINGHAMTON UNIVERSITY: Director of Auxiliary Services

    Budget Title: Senior Staff Associate (SL-5)
    Salary: commensurate with qualifications and experience

    About Binghamton University: Founded in 1946, and one of the four research universities in the SUNY system, Binghamton University is a world-class institution that unites more than 130 broadly interdisciplinary educational programs with some of the most vibrant research in the nation. Our unique character – shaped by outstanding academics, facilities and community life – promotes extraordinary student success.
    Binghamton merges rigorous academics, distinguished faculty and state-of-the-art facilities to engage and challenge its 17,000 students. The high-achieving Binghamton student body also represents a great diversity of life experiences, from first-generation college-goers to international students. Beyond their talent, these classmates share a desire to shape the future through technology, insight, intellectual exploration and community service.

    Job Overview: The Director of Auxiliary Services provides leadership and oversight to a variety of contracted and internal operations on campus, with the goal of providing excellent services while optimizing revenue generating opportunities.

    Division of Student Affairs: The Division of Student Affairs at Binghamton University manages a portfolio of traditional student affairs units, as well as auxiliary enterprises and multiple academic support programs. Given the programmatic and budgetary scale ($60M), the Division maintains its own business, planning and assessment, communications and HR offices under the direction of the Assistant Vice President for Student Affairs Administration, to whom the Director will report. The Division of Student Affairs at Binghamton is an entrepreneurial, creative and analytics-driven culture where change is a constant. With the impending retirement of our current Director, Binghamton is seeking a dynamic and inventive individual to continue the strong working relationships with contractors and leaders in other areas of the University, and to continue to lead the University forward with innovation, productivity, and continued high standards for service to all campus constituencies.

    Job Description: Binghamton’s auxiliary operations range from food service and pouring rights to the campus bookstore, banking services, and the campus farm, with combined operating budgets in excess of $40 Million. Binghamton’s dining operations, which have been contracted for many years, include 4 residential dining halls serving 7,400 resident students, 20+ retail locations, concessions, convenience stores and catering services for over 15,000 students, faculty, and staff. The Director serves as the primary liaison with contractual partners, working closely to oversee and support operations, while ensuring that contractors meet performance indicators as specified in vendor agreements. Additionally the Director must have the ability to promote excellent interpersonal relationships with campus stakeholders including our students and staff in Residential Life, University Union, Physical Facilities and Conference Services. The Director provides strategic direction and planning, and will be responsible for leading the implementation of a multi-year dining capital plan, now in the planning stages.

    Requirements:

    • Bachelor’s degree required, and a record of progressively increasing responsibilities including at least 7-10 years managing a large, multi-faceted auxiliary enterprise, preferably in higher education; an advanced degree in a relevant field is preferred
    • CASP certification a plus
    • Extensive experience and/or knowledge of managing retail operations
    • Experience managing significant food service operations is a plus, particularly experience working with a contractor
    • Facility and project management experience, preferably experience with all phases of major project design
    • Significant experience developing RFP’s, negotiating and managing contracts, and developing effective business relationships
    • Sophisticated knowledge of auxiliary services and best practices and trends in higher education administration
    • Effective leadership skills, demonstrated experience developing effective partnerships and working in a collaborative manner
    • Ability to render thoughtful decisions and motivate others to levels of excellence
    • Firm grasp of business details, experience in managing across units, operating within a complex network of relationships

    Additional Information:

    • Offers of employment may be contingent upon successful completion of a pre-employment background check and verification of degree(s) and credentials
    • Binghamton University is a tobacco-free campus
    • The State University of New York is an Equal Opportunity/Affirmative Action Employer
    • Postings active on the website accept applications until closure

    Application Instructions:

    • Deadline for Internal Applicants: 4/26/2018
    • Deadline for External Applicants: Open until filled
    • Review of applications will begin immediately and continue until the vacancy is filled.
    • Persons interested in this position should apply online: http://binghamton.interviewexchange.com/login.jsp



    Posted 12/12/17

    SUNY GENESEO: Assistant General Manager of Big Tree Inn

    Title: Assistant General Manager
    Employment Type: Full-Time
    Compensation: Based on experience and education
    Company: Big Tree Inn – Geneseo
    Location: Main Street Geneseo, NY 14454

    Summary of Job Description: Assists the General Manager in managing all areas of the business in order to achieve a friendly atmosphere of superior guest service and product quality. Strong catering focus on developing sales opportunities and securing business. The incumbent identifies potential business opportunities, pursues viable leads, books business, maintains client relationships and oversees the actual event. The AGM plans new promotions and initiatives, and contributes to business development; work closely with staff to identify and manage internal Big Tree Inn events. Special emphasis is placed on accommodating guest preferences, flexibility with work assignments, efficiency, quality, and social demeanor that contributes to a hospitable environment.

    Essential Duties and Responsibilities include the following. Other duties may be assigned.

    Responsibilities:

    • Adheres to all rules, regulations, and policies of the Big Tree Inn
    • Utilizes computer systems in ordering and inventory control. Assists with ordering of liquor, beer and wine. Responsible for food and beverage inventory – completing purchase orders and receiving. Maintains par stocks of all applicable items
    • Maintains accuracy of POS data and system operability
    • Attends financial forecasting meetings
    • Investigates and resolves customer concerns as they arise
    • Complies with all health and safety regulations; including TIPS and Servsafe
    • Works with Chef to determine schedule and methods for maintaining kitchen cleanliness
    • Responsible for managing the staff, making sure that concerns are addressed on timely basis and that all staff is following policies and procedures for both the FOH and BOH
    • Ensures responsible alcoholic beverage service to our guests
    • Walks building and grounds individually and collectively to ensure optimal presentation of the Big Tree Inn at all times
    • Maintains a professional and positive image at all times
    • Acts as Manager on duty in the absence of the General Manager; oversees kitchen staff in the absence of the Executive Chef
    • Manages the food and beverage provision for functions and events
    • Supervising catering and wait staff at functions
    • Planning menus in consultation with chefs
    • Recruiting and training permanent and casual staff
    • Organizing, leading and motivating the catering team
    • Budgeting and establishing financial targets and forecasting
    • Monitoring the quality of the product and service provided
    • Managing payroll and monitoring spending levels
    • Maintaining stock levels and ordering new supplies as required
    • Negotiating contracts with customers, assessing their requirement and ensuring they are satisfied with the service delivered
    • Ensuring compliance with all fire, licensing, and employment regulations
    • Maximizing sales and meeting profit and financial expectations
    • Planning new promotions and initiatives, and contributing to business development
    • Keeping abreast of trends and developments in the industry such as menus or trends in consumer tastes
    • Increase catering revenue by creating and implementing lead generation strategies
    • Networking with guests and the community to maximize leads and referrals
    • Maintaining relationships with previous event hosts
    • Responsible for customer service and positive customer relations
    • Utilizes computer systems
    • Maintains a professional and positive image at all times
    • Returns phone calls/emails and requests for catering menus, etc. in an accurate and timely manner
    • Be aware of industry trends and competitor’s offerings
    • Attends weekly BEO meeting to review upcoming events
    • Uncovers and cultivates new sales opportunities
    • Conducts inside/outside sales calls
    • Prepares BEO’s a minimum of 2 weeks in advance of event and distributes to the operations staff
    • Prepare contracts, proposals and Banquet Event Orders
    • Maintain post event duties log (thank you notes & post event comment cards)
    • Ordering of special request items for events
    • Secures deposits (if required) for events
    • Coordinates verbally and in writing with customers the details of an event

    Education/Experience: Minimum – Associate’s degree or equivalent from a two-year college or technical school with 3-5 years of related front of house and back of house experience with management responsibilities.

    Benefits:

    • Medical
    • Dental
    • Vision
    • Vacation Time
    • Holidays
    • Sick Time

    APPLY ONLINE AT cassunygeneseo.wyckwyre.com



    Posted 12/12/17

    SUNY GENESEO: Marketing Director

    Title: Marketing Director
    Employment Type: Full-Time
    Compensation: Based on experience and education
    Company: Campus Auxiliary Services (SUNY Geneseo)
    Location: 1 College Circle, Geneseo, NY 14454

    Summary of Job Description: This strategic level position serves as the “hands-on” chief marketing and communication leader for Campus Auxiliary Services.
    The incumbent will be a self-initiator and have the ability to lead a team. The incumbent is responsible for designing, creating, and delivering marketing programs that support the growth and expansion of company products and services. This includes marketing communications, and public relations activities, both external and internal. Oversees development and implementation of support materials and services for Campus Auxiliary Services, the Big Tree Inn and other departments in the area of marketing, communications and public relations. Stays abreast of changes in the marketing environment to best serve the objectives of the company and adjusts plans accordingly. Directs the efforts of the marketing staff and coordinates at the strategic and tactical levels with the other functions of CAS. Responsible for organizing the preparation of presentations using marketing resource materials such as brochures, displays, photographs, reports and social media. Prepares status reports on marketing efforts.
    The position coordinates, develops, and implements strategic marketing and communication plans, including advertisement, promotions, and public relations to support the marketing objectives and business goals for Campus Auxiliary Services and the Big Tree Inn.

    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    Marketing, communications and public relations

    • Responsible for creating, implementing and measuring the success of: a comprehensive marketing, communications and public relations program that will enhance the Company’s image and position within the marketplace and the general public, and facilitate internal and external communications
    • Responsible for editorial direction, design, production and distribution of all Company publications
    • Shapes a strategically oriented social media approach that builds interest, goodwill and improved financial outcomes. Creates and oversees all internal/external printed and electronic materials including brochures, web pages, advertisements, promotional materials, press releases, radio spots, social media, and PowerPoint presentations
    • Develop and analyze market research and consumer profiling based on surveys and focus group studies in all areas of CAS to conceptualize, design and implement marketing programs within budget parameters for corporate services and products
    • Partner with appropriate campus personnel to ensure the continuity of SUNY Geneseo’s brand messaging
    • Coordinate media interest in the Company and ensure regular contact with target media and appropriate response to media requests
    • Act as the Company’s representative with the media
    • Coordinate the appearance of all Company print and electronic materials such as letterhead, use of logo, brochures, etc.
    • Develop, coordinate and oversee programs, technical assistance and resource materials to assist chapters in the marketing, communications and positioning of their activities
    • Provide counsel to others on marketing, communications and public relations
    • Oversee and coordinate relevant market research and ensure that insights both qualitative and quantitative are leveraged to achieve business results trends
    • Leads projects as assigned, such as cause-related marketing and special events

    Planning and budgeting

    • Responsible for the achievement of marketing/communications/public relations mission, goals and financial objectives. Ensure that evaluation systems are in place related to these goals and objectives and report progress to the Executive Director and Board
    • Develop short and long-term plans and budgets for the marketing/communications/ public relations program and its activities, monitor progress, assure adherence and evaluate performance
    • Recommend short and long-term Company goals and objectives to the Executive Director
    • Develop, implement and monitor systems and procedures necessary for the smooth operation of the marketing/communications/public relations function
    • Keep informed of developments in the fields of marketing, communications and public relations, not-for-profit management and governance, and the specific business of the Company and use this information to help the Company operate with initiative and innovation

    Organizational strategy

    • Work with senior staff, other staff and volunteers to: develop and maintain a strategic perspective — based on marketplace and constituent needs and satisfaction – in organizational direction, program and services, and decision-making; and, ensure the overall health and vitality of the Company
    • Help make sure that the Company’s philosophy, mission and vision are pertinent and practiced throughout the company
    • Develop, implement, and manage marketing plans and projects for new and existing products. Analyze market data that exists for all SUNY Geneseo aspirational and competitive peer institutions
    • Develop and coordinate means to seek regular input from the Company’s key constituencies regarding the quality of programs and services and the Company’s relevance
    • Help formulate and administer policies to ensure the integrity of the Company
    • Act as an internal consultant to bring attention and solutions to institutional priorities

    Managing

    • Maintain a climate that attracts, retains and motivates top quality personnel
    • Recruit, train, appraise, supervise, support, develop, promote and guide qualified personnel
    • Ensure effective management within the marketing, communications and public relations function, with provision for succession
    • Design, support and oversee cross-functional teams throughout the Company
    • Effectively enable staff so they can take action on behalf of the Company by: a) transmitting the Company’s values, vision and direction; b) engaging people in the meaning of the Company; c) respecting and using the skills, expertise, experience and insights of people; d) providing direction and resources, removing barriers and helping develop people’s skills; articulating expectations and clarifying roles and relationships; e) communicating which includes helping people transform information into knowledge and learning; f) encouraging people to question company assumptions and ask strategic questions; ensuring quality decision-making; g) anticipating conflicts and facilitating resolution; h) engaging people in process as well as tasks; encouraging people use their power

    EDUCATION/EXPERIENCE:

    At least three years relevant experience in planning, development, execution, and measurement of marketing plans ideally within the service/restaurant/hospitality industry. BS/BA in Marketing or related field. Must be Social Media Savvy with regard to content development and analytics and have extensive experience with defining a company’s online presence through relevant social media platforms.

    Additional required qualifications:

    • Demonstrated experience in the development, execution and measurement of marketing, communication and public relations activities
    • Highly skilled and effective with the ability to manage multiple projects from creation to execution
    • Experienced in graphic and web design. Preferred proficient in Adobe Creative Suite – InDesign, Photoshop, Illustrator, and comfortable learning new programs
    • Strong creative, strategic, analytical, organizational and personal sales skills. Experience developing and managing budgets, and hiring, training, developing, supervising and appraising personnel
    • Demonstrated successful experience writing press releases, making presentations and negotiating with media
    • Commitment to working with shared leadership and in cross-functional teams. Ability to manage multiple projects at a time

    Benefits

    • Retirement Plan with company match
    • Medical
    • Dental
    • Life Insurance
    • Vision
    • Vacation Time
    • Holidays
    • Sick Time
    • Personal Time
    • Employee Discount Program
    • Uniform

    APPLY ONLINE AT cassunygeneseo.wyckwyre.com



    Posted 12/4/17

    SUNY COBLESKILL: CobyCard Office Coordinator

    Job Title: CobyCard Office Coordinator
    Department: SUNY Cobleskill Auxiliary Services, Inc.
    Reports to: Lead Accountant
    Classification: Exempt/Salaried

    Summary: Under the direct supervision of the Lead Accountant of SUNY CAS, Inc., this person is responsible for maintaining customer contacts and databases, working with various college departments, card/meal plan changes, maintaining the reporting of information and other office and communication duties. This person works without continuous supervision, uses their own judgement to resolve problems and makes certain decisions in the absence of the Lead Accountant of SUNY CAS, Inc.

    Essential Duties and Responsibilities

    1. Campus Card ID System
      • Customer Service to our campus community: students, faculty, staff and visitors
      • Maintains Campus Card/ID System
      • Coordinates meal plan billing with Registrar/Student Accounts
      • Maintains working relationships with ID Card production vendors and SUNY CAS, Inc.’s Marketing Dept
      • Processes meal plans, refunds, and declining balances in ID System and Banner
      • Maintains a working relationship with campus offices necessary to the functions of the ID Access System
      • Coordinates carding events with other college offices
      • Plans, staffs, oversees, and carries out carding events at beginning of each semester. Recruits and trains employees involved in these functions
      • Maintains daily system back-up
      • As appropriate, keeps abreast of ID system upgrades and product changes
      • Produces reports from the ID system, as requested by management, as well as those necessary for the
        day-to-day reporting of all operations
      • Works with CAS and campus IT to provide technical support for all CAS operating areas and managers
      • Reconciles declining balance accounts, campus dollars, meal plans and flex point programs
      • Work with CAS Marketing Department to maintain ID portion of website, on-line forms, and on-line store
    2. Office and Clerical Responsibilities
      • Provide great customer service to the campus community
      • Handles office correspondence as required, as requested by management
      • Oversees the coordination of all printed materials related to CobyCard and meal plans to the timeframe
        for which they are applicable. Works with Marketing Director and staff
      • Responsible for all supplies necessary for the operation of the ID system
    3. Other Duties as Assigned

    Qualification Requirements

    1. Education and/or Experience
      • Two years of college or higher education with a concentration in Business, as well as courses in Accounting and Information Technology. Preferred experience in a campus setting
    2. Knowledge / Skills
      • Proficient in Excel
      • Experience should include, but is not limited to, customer service, ability to use judgement and make decisions
      • Advance knowledge of operating systems and databases, specifically Blackboard and Banner
      • Accounting, attention to detail and ability to troubleshoot
    3. Accountability
      • Performance is evaluated on the achievement of specific financial and non-financial goals such as timely distribution of reports, ability to maintain up-to-date records, and distribute information, as required
      • Performance is also evaluated on the demonstration of skill levels in areas such as customer service, communication, cooperation and coordination with supervisory personnel in all areas and the Executive Director. Must be able to effectively work with student customers

    Physical Demands

    • Sitting, standing, and use of computers for long periods of time
    • Repetitive Motion
    • Lifting up to 50 lbs
    • Terms of Employment: 52 weeks, with some weekend work for Accepted Student Days and Open Houses. Some travel to conferences may be required pertinent to this job description. Excellent Benefit Package available, which includes health, life insurance, retirement, sick leave and vacation.

      Annual Salary: $37,000 – $42,000

      Office Hours: Monday through Friday, campus hours. Schedule will be as determined by mutual agreement and may be subject to change to meet the needs of the operation.

      Cover letter, resume and letters of reference may be submitted to wriglejm@cobleskill.edu or through the SUNY Cobleskill website under current openings or you may click on this link: https://cobleskill.interviewexchange.com/jobofferdetails.jsp?JOBID=92224

      This job description is not all inclusive. Other duties and responsibilities may be required. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. CAS is an Equal Opportunity Employer.



      Posted 5/23/17

      MONROE COMMUNITY COLLEGE: Assistant Director of Housing & Residence Life

      Primary Responsibilities: The Assistant Director of Housing and Residence Life has the shared responsibility for residence hall programming, technology management, fiscal management and staffing. The Assistant Director of Housing and Residence Life will assist in the development and maintenance of the residence life environment in the residence halls that promotes an exceptional living/learning experience for the residential population.

      Specific Responsibilities:

      • Directly supervise Graduate Assistant and assist with the supervision of four Resident Directors
      • Work with GA to coordinate larger scale departmental programs
      • Assist with the oversight of the Housing and Residence Life conduct process utilizing the Maxient conduct software and adjudicating cases
      • Oversee departmental programming efforts for RA staff and RD staff
      • Assist in the coordination of residence hall staff recruitment, selection and training
      • Serve with Director in on call emergency rotation for consultation with Resident Director staff
      • Serve on the Student Services Behavioral Consultation Team to address, manage, and support high risk students
      • Plan and implement annual orientation/opening weekend program for first year and transfer students
      • Oversee all operations for summer conferencing, including contract management, service coordination, building preparation and summer placement
      • Manage residence hall operations including key management, card access coordination, and building condition reports
      • Serve as a liaison between the Residence Life staff and other on and off campus resources with respect to student development programs
      • Participate in division-wide and campus-wide committees
      • Comply with all local, state and federal requirements
      • Work evening and weekend hours, as requested
      • Assume additional responsibilities as assigned by the Director of Housing and Residence Life or his/her designee

      Required Qualifications:
      A Master’s Degree in Student Personnel, or related field and a minimum of three years
      professional work experience in residence life, including experience in aspects of housing operation:

      • Crisis management
      • Human resources/supervision
      • Information technology
      • Residential education
      • Student behavior
      • Strong interpersonal and communication skills with proven ability to provide exceptional customer service to a wide variety of customers
      • Strong team player

      Preferred Qualifications:

      • Residence hall administrative experience
      • Experience with management software for housing and/or student conduct
      • Ability to work successfully with students, parents, the general public and other college departments
      • Ability to manage budgets
      • Demonstrated skills in problem solving and mediation for diverse populations

      In order to be fully considered, please provide cover letter, resume, unofficial transcripts, personal philosophy statement regarding the role of the community college and list of 3 professional references with contact information by 6/9/17 to Virginia Geer-Mentry via email at vgeermentry@monroecc.edu. Official transcripts will be required at time of employment.